Privacy Policy
Last updated: February 2025
1. Introduction
seren_ ("we", "us") is a research integrity monitor. This policy describes how we collect, use, and protect your information when you use our service.
2. Information we collect
We collect information you provide (e.g. account details, uploaded documents, queries) and usage data (e.g. how you use the product) to operate and improve the service. We use Firebase for authentication and data storage; their privacy practices apply to that processing.
3. How we use your information
We use your information to run the service (e.g. extracting claims from your documents, monitoring the literature, sending alerts and briefings), to improve our models and product, and to communicate with you. We do not sell your personal data.
4. Data retention and deletion
We retain your data for as long as your account is active. You can request deletion of your account and associated data; we will process such requests in line with applicable law.
5. Security
We use industry-standard measures to protect your data. Access to your documents and claims is restricted and we rely on secure infrastructure (e.g. Firebase) for storage and auth.
6. Your rights
Depending on where you live, you may have rights to access, correct, delete, or port your data, or to object to or restrict certain processing. Contact us to exercise these rights.
7. Contact
For privacy-related questions or requests, contact us at the address or email provided on our website or in the product.